About Us
How we clean up your medical billing systems.
At Ask Alicia, we’re passionate about one thing: making medical billing simple for the people who dedicate their lives to caring for others. We know firsthand how overwhelming billing mistakes can be—whether it’s denied insurance claims, coding errors, or delayed payments. That’s why we’ve made it our mission to handle the hassle so you can focus on what matters most: your patients.
Our Promise to You:
Expert Support
We're here when you need us, providing clear communication, guidance, and a proactive approach to solving your billing challenges.
Expert Solutions
Our team brings years of experience in medical billing, coding, and insurance claims to ensure every issue is resolved accurately and efficiently.
Expert Results
From recovering lost revenue to securing timely payments, we deliver measurable outcomes that boost your bottom line and keep your practice running smoothly.
Why We Do It
We understand the stress that comes with running a healthcare practice. Medical billing errors can disrupt cash flow, waste valuable time, and cause endless frustration. We believe doctors, caregivers, and practice managers deserve better—and we’re here to deliver exactly that.
Our Team
Alicia Scott
Alicia Scott, CPC, CPC-I, CRC, QPIN, has dedicated nearly 40 years to Healthcare Information Management (HIM). Starting as a Medical Records Clerk, her career evolved to include roles such as an EMT and pharmacy technician, ultimately focusing on HIM with a specialization in risk adjustment. Her experience at a leading healthcare organization provided valuable insights into leveraging technology to enhance health outcomes.
Passionate about education, Alicia transitioned into teaching medical coding and contributing to curriculum development for multiple credentials. She has been instrumental in clinician education for every specialty, particularly in ICD-10-CM and Clinical Documentation Integrity (CDI). Today, Alicia is the CEO of Ask Alicia LLC, a consulting firm specializing in medical coding, billing, CDI, and expert witness services. The firm is expanding its reach to healthcare professionals and organizations nationwide.
Judy Roden
Judy Roden, AAPC, CPC, CPB, CPMA, works with Credentialing and Contracting at Zetter Healthcare Management Consultants. She has almost 30 years of experience in the field of business healthcare.
Before joining Zetter HealthCare, she performed various functions such as revenue cycle management, managed multi-million-dollar collections, audit reviews, assisted denials for Medicare, commercial payment posting, patient accounts reimbursement, and payment posting reimbursement for insurance denials.
After transitioning into medical auditing, she took on various projects in compliance auditing and purchase buyouts. She enjoys rooting out accuracies and errors to bring discrepancies to a successful resolution.
Haylee Martinez
As an Administrative Assistant, Haylee has worked in the medical business world for the last few years. She is passionate about identifying errors and discrepancies in billing and coding. Haylee pays close attention to claims to ensure they are processed promptly and paid correctly. She is also highly skilled in Excel spreadsheets and generating financial reports. Her background includes working on insurance denials and rejections, including Clearinghouse errors. Haylee is eager to jump in and resolve all your revenue issues.
Robert Witt
Robert Witt brings over a decade of experience in customer service, administrative support, and healthcare coordination to our team. With a strong background in patient financial services, Robert has excelled in assisting patients with billing and insurance questions, establishing payment plans, and resolving documentation issues. His tenure at organizations like CoxHealth and OneCall Care Management has honed his expertise in billing corrections, file management, and facilitating seamless communication between patients, healthcare providers, and insurance adjusters.
Nehreida Sifuentez
Nehreida Sifuentez brings over 15 years of experience in risk adjustment and medical auditing to her role as a Risk Adjustment Provider Educator. She excels in training healthcare providers on risk adjustment methodology, documentation, and coding guidelines, while also conducting thorough chart reviews to ensure compliance with ICD-10 and CMS standards. Previously, Nehreida held leadership positions at Baylor Scott & White Health, where she oversaw coding team quality and managed provider education programs. Throughout her career, she has developed and delivered impactful presentations on risk adjustment and coding, earning recognition for her expertise. Passionate about enhancing healthcare delivery, Nehreida is a dedicated team player and problem solver who continually stays abreast of industry trends, embodying her commitment to lifelong learning and excellence in her field.